Go back to the home page
 
Programs & Services: Key Features
Our small groups participated in an exercise during which they were asked to imagine they were designing a brand new program or service. Their task was to list the key features a program or service should have to achieve the greatest chance for success in meeting its goals. The lists below represent a consolidated list of results from each group — a list of key features for the prototypical program or service.
Awareness, Education & Prevention  
Intervention and Continuum of Care

Evaluation tool-effectiveness health life.

Grassroots involvement at every level.

Adjusting tactics based on ongoing evaluation.

Ongoing incorporation of global research findings to strengthen message.

Messages developed by target population.

Outcomes simple but measurable.

Outcomes not counting widgets.

Vertically integrated communication plan, including focus groups.

Educate provider to hear voice of underserved instead
of judging.

Overcoming stigmas attached to accessing services.

Intermediary to coordinate/connect services.

Broadening responsibility to include community, schools, churches.

Youth specific & strength based parent education.

Improved provisions for follow-up.

Including other providers, not just MDs.

Include faith-based organizations/institutions.

Long term community buy-in/commitment.

Mechanism to engage caregivers (parents, extended
families, volunteers).

Coordinate communication along continuum of care.

As part of CPS investigation, provide mandatory 10 sessions with provider for child (counseling).

Mandatory groups for non offending caregivers within
CSA investigation.

Follow up care for risk assessment on in-home visits.

Intermediary to coordinate/connect services.

Assure adequate social work & case support.

Develop referral network; MOUs screenings not enough

Healthcare management at primary healthcare level.

Assure full array of supports to youth.
Cultural Competence and Health Disparities
Insurance and Access to Care
Training for service providers- culture of poverty.
Train interpreters in concept, language, etc.
Communicative connection between caregivers and interpreters.
Compensatory communication strategies.
Overcoming fears of governmental/outsiders interference.
Addressing socio-economic competency.
Customize to fit the needs of client populations.
Empower underserved, parents, & caregivers to speak up appropriately.
Educate provider to hear voice of underserved instead
of judging.
Community Advisory Boards.
Mobile/home youth based services.
Organizational model must respond to community needs – Rework the medical model
Age-appropriate approaches to working w/ children & youth.
Respect religion & values of parents when working with youth.
Sensitivity to health & other disabilities.
Expanded hours, after 5:00.
Transportation , bridges to care.
Access to care for uninsured/under insured.
Loving radical care at every level “Mother Test.”
Additional services in schools, outside of school hours.
Health insurance literacy.
Acceptable and quality services.
Communicate story to stakeholders.
Advocate public policy for equal coverage for mental health.
Removing caps for certain diagnoses.
Home visiting services for assessment prevention & parent training (access).
Community “funds” for preventive health not covered
by insurance.
Have programs re-contract or open providers.
Summary presentations about each health goal Prioritized list of all needs. How we'll measure success Key features of our programs & services Potential barriers to our success Summary of needs and strategies by goal Thanks to all who contributed to this event, next steps, and sponsor links. PDF version of the Alignment Nashville roadmap Signed commitment poster from participating agencies. List of contacts from all agencies & foundations invited to the session. Photographic memories from the event. List of printable versions of many web pages on this site. What to say about the event and its output.